Why You Need Maintenance For Your Uninterruptible Power Supply - UPS

So you’ve just installed your brand new UPS, congrats! Now that you’ve taken the step to protect your critical equipment, have you made plans on maintaining your UPS? Just like your car, a UPS needs to be thoroughly checked to ensure your equipment is protected all year round. Here at Sure Power, we offer comprehensive and preventative contracts made to fit your UPS service needs.


Often you’ll come across UPS maintenance companies with different information about how UPS maintenance in Canberra should be done. As one of Australia’s leading UPS maintenance service providers, Sure Power can ensure your UPS will be kept up and running. Our UPS solutions are customised to fit your requirements, no matter how big or small. With our trained technicians ready to assist with your regular maintenance UPS to fit your timeframe.


There are a variety of factors that can significantly affect your UPS’s lifespan. We’ve seen it all from UPS battery failure to poor environmental conditions. With our preventative maintenance and comprehensive contracts, we can assist in identifying potential issues before they happen.


The Benefits of Sure Power’s Preventative Maintenance & Comprehensive Contracts:


Reducing The Risk of UPS Battery Failure


UPS battery maintenance is important to get the most out of your battery's lifespan. Think of the UPS batteries as the heart of your UPS system. In the event of a power failure, the UPS battery system needs to be able to support the load. If your batteries haven't been checked for a while, you could be putting yourself at risk of battery failure.


There are multiple reasons why your batteries may fail; poor storage of unused batteries, high ambient temperatures, over-cycling, improver float voltage, or incorrect battery application. All it takes is one battery within a string to fail to bring down a whole system.


Our UPS battery service assists in preventing failure by identifying issues before they arise. To maintain your battery backup in Canberra, Sure Power offer Preventative and Comprehensive contracts for your UPS and batteries. If you’ve got a comprehensive or preventative maintenance contract with us, it includes battery breakdown service along with regular maintenance of UPS batteries. Our contracts are customisable to fit your requirements.


We also offer our UPS monitoring system; Pivotal EMSpro - Environmental Monitoring System. This allows both you and our technicians to remotely check on the condition of your UPS and batteries.


Identify Potential Points of Failure


In your car there are consumable components, just think of the tyres, brake and battery. The same goes for your UPS! Along with your batteries, many other internal components are prone to failure if not maintained sufficiently.


The four main components of a UPS system include the static bypass, rectifier, battery, and inverter. Complimenting these parts you have your consumable components such as:


  • Fans
  • AC and DC capacitors
  • UPS Internal Connections
  • Air Filters
  • Power Supplies
  • Contactors
  • Sticking or Welded Relays


These can be prone to failure as they wear over time. A Preventative Maintenance Inspection (PMI) completed by one of our technicians will investigate and test all these components to ensure your system is running smoothly. Some of the tests our technicians will conduct include a visual inspection, voltage testing, and thermal image scans.


Identifying Poor Environmental Conditions


It’s extremely important where your UPS is kept onsite. Construct your environment to be hermetically sealed from the elements. A poorly designed or maintained electrical infrastructure can cost thousands of dollars in repairs. We’ve seen facilities where the UPS has been exposed to dirty, caustic environments reducing the lifespan of your unit.


As one of Australia’s leading UPS specialists, we can assist in identifying poor environmental conditions and offer an appropriate solution for your facility. During our UPS maintenance service, if we notice that your UPS may not be in the best environment our technicians will let you know.


Ensuring Your Generator Is Functioning Properly


Just like your UPS, generators need regular maintenance to continue functioning in peak condition. A generator may be used as a secondary source of power in the event of an outage. One of the most common reasons why a generator may break down is because of battery failure, which we know is caused by the various issue we said before.


Generator & UPS Maintenance is important to prevent breakdowns from happening, but if you find yourself in an emergency our comprehensive and preventative maintenance contracts also include a generator breakdown service.


If you are looking for the sales of generators, we offer backup generator installation in Canberra! Just contact our office and we’ll take care of your enquiry.


Reduce Downtime With Our Breakdown Service


No matter the level of prevention you’ve implemented, power outages still happen. However, having a team of specialists who are familiar with your equipment and can respond to emergencies promptly is beneficial to reducing downtime. We have all the tools to provide you with confidence in your UPS’s condition.


With regular UPS servicing, our contracts can provide you with the peace of mind that your critical equipment is covered.


To find out more about our UPS maintenance contract - both preventative and comprehensive, contact us at (07) 3249 3188.

The Sure Power Difference

As an Australian-owned business, our expertise and service are unmatched. Unlike our other competitors, we offer complete in-house solutions making us a one-stop shop for all things UPS, batteries & service. Cost & time effective, we prioritise providing quality service that is fit to your unique needs with tailor-made UPS solutions.

Brisbane River Kevin Kobal

Real Experience & Knowledge

Nation-wide coverage for your UPS

As leaders in the UPS industry, we’ve successfully supported national contracts for businesses’ and organisations since 1994. Compared to other competitors, our expertise and service are unmatched. From Cairns to Hobart, our team is capable of handling all UPS systems, big and small.

Sure Power Logistics

In-House Managed Logistics

Cost-Effective UPS Solutions

As a one-stop-shop for all things UPS & batteries, we can provide our clients fair & competitive pricing, customised to their particular needs. We do this by offering multiple UPS brands and by managing our in-house solutions such as logistics and workshop repairs.

Sure Power Workshop

Contracted Clients Can Enjoy

24/7 Breakdown Service

Contracted clients can enjoy the benefits of our emergency breakdown service. Unlike other after-hours services, you’ll be in contact with one of our UPS specialists, not an international call centre. From there, our team of dedicated UPS specialists will walk through the situation with you.

ISO 9001:2015 - 1SO 14001:2015 - ISO 45001:2018

Sure Power is Certified

Sure Power have met the requirements designated and required by the Internation Organisation for Standardisation to follow a quality management system. This assists in keeping standards unifrom across multiple industries, including electrical.

Sure Power Head Office

4 Manilla Street
East Brisbane 4169, QLD

ELC# 72911

Mon - Fri, 8am - 5pm

24/7 Callout Service for Contracted Clients


Sure Power Sydney

Unit 3/11 Jullian Close
Banksmedow 2019, NSW

ELC# 233 747C

Mon - Fri, 8am - 5pm


Sure Power Melbourne

Unit 9/56 Wirraway Drive
Port Melbourne 3207, VIC

ELC# 32576

Mon - Fri, 8am - 5pm